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Frequently Asked Questions
- The nearest station is Gero Station (JR Takayama line), which is a 3-minute walk to the hotel. During the day, a free shuttle bus pick you up at the arrival time of the train (arrival from 11:33 am to 5:44 pm). ■By bus Direct...
- Please check the below. ■ 3 days before your stay day: 30% of the accommodation fee ■ Day before: 50% of the accommodation fee ■ The day: 100% of the accommodation fee ■ No contact cancellation: 100% of the accommodation fee Also, as it may vary...
- Yes, please make a reservation in the corresponding plan. (Meal start time: dinner 18: 00-20: 00 / breakfast 7: 00-8: 30)
- Yes, there are three public baths. Everything is separated by gender. ①1st floor of Sansuikaku building: Indoor bath and outdoor bath ∟Cleaning hours: 8am to 5pm on every Tuesdays ②9th floor of Hisenkaku building: Panoramic Bath...
- Children's room rate is as follows. ■Junior high school students and above: same as adult fee ■Elementary school student: 70% of adult fee ■Infants: 50% of adult fee ■Children over 3 years old: Facility use fee 1,100 yen ■Children under 2 years...
- Kimono rental can be done in "Gassho-mura” located 25 minutes on foot from our hotel. See below for details. https://www.waseikatsu.com/
- Open your Wi-Fi settings and view the available wireless networks. Select your bulding's network, and enter the required password. The followings are SSID. Please check password at the card by TV in your room. Building Name...
- Please check the cancellation fee below. ■3 days before your stay day: 30% ■Day before: 50% ■The day: 100% ■No contact cancellation: 100% ※ It is % of the room rate. Also, as it may vary depending on the plan, please check the cancellation policy...